Job Title: Customer Care Executive
Location: Whitefield, Bengaluru
Employment Type: Full-Time | Work From Office
Job Summary:
The role involves handling customer interactions through voice process, assisting customers with their queries, providing accurate information, and ensuring proper resolution as per process guidelines. Freshers and experienced candidates can apply.
Responsibilities:
Handle inbound and outbound customer calls
Understand customer queries and provide appropriate solutions
Share accurate information about products and services
Maintain and update customer records in the system
Follow process guidelines and maintain service quality
Eligibility Criteria:
Qualification: 12th Pass / Undergraduate / Graduate
Experience: 0–3 years (Freshers eligible)
Good English communication skills required
Basic computer knowledge
MS Excel knowledge preferred
Regional language knowledge is an advantage
Salary:
CTC: ₹18,000/month
Take-home: ₹20,000/month
Performance-based incentives may apply
Work Schedule:
Day shift
Weekly off on rotational basic
Pay: ₹18,000.00 - ₹20,000.00 per month
Work Location: In person
