Customer Service Executive – Telesales (Lead Generation) | IDFC Process
Location: Chennai
We Are Hiring!
Join the IDFC Personal Loan Sales (Lead Generation) process and build your career in the BFSI industry.
Job Title
Customer Service Executive – Telesales (Lead Generation)
Job Description
The primary responsibility of a Customer Service Executive is to handle customer interactions professionally and resolve customer queries in a timely manner. The role involves making outbound calls, generating leads for personal loans, assisting customers with product information, maintaining accurate records, and ensuring a positive customer experience while achieving daily performance targets.
Process
- Personal Loan Sales – Lead Generation
- Outbound Customer Calling
- Customer Support & Lead Generation
Qualification
- Any Degree (UG/PG)
- Minimum qualification: Any Degree or Higher
- Freshers & Experienced candidates can apply
Languages Required
- English + Tamil
- English + Malayalam
- English + Telugu
- English + Kannada
Eligibility
- Tamil: V4 candidates preferred
- Malayalam, Telugu & Kannada: V3 candidates are also eligible
- Freshers & Experienced candidates are welcome
Shift Timing
Weekly Off
Salary
₹13,500 – ₹16,500 Take Home + Attractive Incentives
Required Skills
- Superior written and verbal communication skills.
- Good customer service and interpersonal skills.
- Ability to handle customer queries professionally.
- Fast and efficient problem-solving skills.
- Patience while dealing with customers.
- Ability to respect and assist every customer.
- Basic computer knowledge.
- Leadership and teamwork skills.
- Willingness to learn and achieve sales targets.
Why Join Us?
- Fixed Sunday Off
- Attractive Incentives
- Freshers Welcome
- Career Growth Opportunities
- Stable Work Environment
- Immediate Joining
Pay: ₹13,474.66 - ₹15,560.66 per month
Benefits:
Work Location: In person
