Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : E2Open Global Trade Management
Good to have skills : NA
Minimum
5 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:
As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to identifying challenges and delivering timely solutions to maintain the smooth operation of critical applications. The position demands continuous monitoring, collaboration with different teams, and a commitment to ensuring system reliability and performance throughout the day.
Roles & Responsibilities:
- E2Open Global Trade Management technical SME, collaborate with global clients.
- Design and implement new business processes based on customer requirements.
- Analyze current processes and develop innovative solutions leveraging established methods and tools.
- Engage with stakeholders to gather insights and ensure alignment on key decisions.
- Facilitate discussions to drive collaboration and enhance overall performance.
- Contribute to the development of strategies that prepare the organization for change.
Professional & Technical Skills:
- Must Have Skills: Proficiency in E2Open Global Trade Management.
- Expertise in E2Open GTM software architecture principles and best practices.
- Experience in working with cross-functional teams through complex software development projects.
- Ability to analyze and resolve technical challenges impacting multiple teams.
- Familiarity with performance optimization and scalability considerations in software design.
- Excellent problem-solving skills with a strategic approach to technical decision-making.
- Excellent communication skills to effectively collaborate with diverse teams and stakeholders.
- Master proficiency in E2Open Global Trade Management.
- Master proficiency in Application Architecture Design.
- Expert proficiency in Business Process Analysis Tools.
- Expert proficiency in Business Process Design.
- Expert proficiency in Functional Designs.
Additional Information:
- The candidate should have minimum 8 years of experience in E2Open Global Trade Management.
- This position is based at our Bengaluru office.
- A 15 years full time education is required.
