Position: Quality Analyst (Spanish)
Key Responsibilities
- Monitor and audit PPC sales calls
- Identify process gaps, agent miss-outs, and compliance errors
- Share feedback and conduct process improvement sessions
- Train agents on quality and process adherence
- Maintain audit accuracy and quality standards
- Comfortable working in 24x7 rotational shifts
Required Skills:
- Strong communication skills in both English and Spanish
- Good analytical and feedback skills
Experience required:
Fresher to 6 months experience working in both Spanish & English language(s)
Perks & Benefits:
- Best-in-the-market salary
- Insurance coverage
- Meals provided
Only Gurgaon, Delhi, NOIDA candidates can apply
Pay: Up to ₹25,000.00 per month
Benefits:
- Flexible schedule
- Food provided
- Health insurance
- Leave encashment
- Paid sick time
- Paid time off
- Provident Fund
Application Question(s):
- Do you have a certificate in Spanish language ?
- Are you Bilingual in Spanish and English language ?
- How many months of experience do you have working in Spanish and English language ?
- Are you comfortable with the mentioned salary ?
- Will you be able to reliably commute to Udyog Vihar Phase 4 ?
- Are you okay for 6 days working schedule ?
- Have you ever worked as a Translator ?
- Please mention 2-3 dates when you can come for the final F2F interview 7PM onwards ?
Work Location: In person