About the Role
We are looking for a dynamic and proactive Sales & Operations Executive to manage end-to-end sales, coordination, and operational execution for both community initiatives (CCC) and chess academy programs (SRCA).
This role requires someone who is organized, people-oriented, and can multitask across sales, partnerships, and on-ground execution.
Key Responsibilities1. Sales & Lead Management
- Handle incoming inquiries (calls, WhatsApp, social media, website leads)
- Convert leads into enrollments for SRCA programs and CCC initiatives
- Maintain and update lead database regularly
- Follow up with warm and cold leads to maximize conversions
- Achieve monthly sales/enrollment targets
2. Program & Event Operations
- Coordinate and manage chess classes, workshops, and tournaments (SRCA)
- Support execution of CCC events, volunteer drives, and community initiatives
- Ensure smooth scheduling, communication, and logistics
- Manage registrations, attendance, and participant coordination
3. Client & Volunteer Coordination
- Act as a point of contact for parents, students, and volunteers
- Manage WhatsApp groups, updates, and announcements
- Ensure high engagement and satisfaction levels
4. Partnerships & Outreach
- Identify and connect with schools, communities, and partners
- Support tie-ups for workshops, camps, and events
- Assist in expanding reach through offline and online channels
5. Reporting & Data Management
- Track sales performance, conversions, and campaign results
- Maintain records of enrollments, payments, and participation
- Share weekly/monthly reports with the team
6. Marketing Support
- Coordinate with marketing team for campaigns and promotions
- Assist in executing campaigns, events, and launches
- Gather feedback and insights from users for improvement
Key Skills Required
- Strong communication & interpersonal skills
- Sales and negotiation ability
- Excellent organizational and multitasking skills
- Basic knowledge of MS Excel / Google Sheets
- Comfortable with WhatsApp, Instagram, and CRM tools
- Problem-solving attitude and ownership mindset
Preferred Qualifications
- Experience in EdTech, Sports, Events, or Community Management is a plus
- Interest in chess, education, or social initiatives preferred
What We Offer
- Opportunity to work in a fast-growing ecosystem (education + community)
- Hands-on experience in sales, operations, and events
- Dynamic and learning-driven work environment
- Growth opportunities based on performance
KPIs / Success Metrics
- Monthly enrollments & revenue generated
- Lead conversion rate
- Event execution quality & participation
- Client/parent satisfaction
- Partnerships and collaborations onboarded
Job Types: Full-time, Permanent
Benefits:
Work Location: In person
