Job Summary
The Customer Experience Executive supports customer coordination activities across multiple service lines by ensuring timely communication, accurate documentation, and effective follow-ups across departments.
Key Responsibilities
- Handle customer queries across various service domains
- Sharing Quotation in 24 hours
- Assist in capturing requirements and preparing quotations
- Coordinate with respective departments for updates
- Track sample and service status across workflows
- Maintain records across different service categories
- Ensure adherence to communication timelines
- Escalate delays or issues appropriately
Eligibility Criteria
- Bachelor’s degree in Science, Environmental Studies, Commerce, or any related field
- Freshers or candidates with up to 1 year of experience can apply
- Basic computer knowledge (MS Office, emails, etc.)
Required Skills
- Basic understanding of technical services
- Good communication
- Attention to detail
Job Types: Full-time, Permanent, Fresher
Pay: ₹14,000.00 - ₹16,000.00 per month
Work Location: In person
