Key Responsibilities:
* Manage inbound leads from Google Ads, Meta Ads, Website, WhatsApp, Calls & Live Chat
* Qualify leads and identify genuine business opportunities
* Handle incoming calls and customer enquiries
* Follow up with pending/unanswered leads
* Assign qualified leads to the right Sales team
* Maintain accurate CRM records and lead status
* Prepare daily MIS reports and track lead performance
What We’re Looking For:
Excellent communication skills in English & Hindi
Strong telephone etiquette & customer handling skills
CRM & MS Excel knowledge
Basic understanding of ERP/business processes
Good analytical and organizational skills
Benefits:
Work Location: In person
