Team Lead – Amazon EDSP
Location: Perumbavoor, Ernakulam
Role Overview
DropX Logistics is looking for an Amazon EDSP experienced Team Lead to manage end-to-end last-mile operations at the Perumbavoor station. The role will be responsible for driving operational excellence, improving delivery performance, optimizing costs, and ensuring consistent service quality across all DropX stations.
Key Requirement – Non-Negotiable
Prior experience working in Amazon Last Mile EDSP Operations is mandatory.
Experience managing Amazon EDSP (Delivery Service Partner) operations is required.
Candidates without Amazon last-mile operations experience will not be considered.
Key Responsibilities
- Own end-to-end last-mile operations across DropX Perumbavoor station.
- Drive station performance against key operational metrics and client SLAs.
- Manage and improve delivery performance, productivity, and cost efficiency.
- Lead Station Support Executives and Delivery Associates.
- Execute standard operating processes across the station.
- Identify operational gaps and drive continuous improvement.
- Ensure compliance with Amazon operational requirements and processes.
- Manage manpower planning, productivity, and resource optimization.
- Handle operational escalations and ensure timely resolution.
- Work closely with business and client teams to achieve growth and service objectives.
- Candidate Requirements
- Mandatory: Previous experience in Amazon Last Mile EDSP operations.
- 2+ years of experience in last-mile logistics.
- Strong understanding of Amazon delivery station operations and processes.
- Proven ability to lead large teams.
- Strong analytical, problem-solving, and execution skills.
- Experience in cost optimization and operational improvement.
- Willingness to travel extensively across operational locations.
Pay: From ₹25,000.00 per month
Application Question(s):
- 2.Do you have experience managing Amazon EDSP stations, station performance metrics, and operational KPIs? Response: Yes / No
- 3.What is your current monthly take-home salary?
- 4.What is your expected monthly take-home salary?
- 5.If selected , how soon you can join with us ?
- 1.Do you have previous experience working in Amazon Last Mile EDSP Operations?
Work Location: In person
