Job Title: Gaming Specialist (Customer Experience / Content Moderation Support)
Location: Gift City Gandhinagar (Work from Office)
Shift: Rotational Shifts
Experience: Freshers & Experienced Candidates Welcome
Employment Type: Full-Time
About the Role
We are looking for enthusiastic and customer-focused Gaming Specialists to support a leading global gaming platform. The ideal candidate should possess excellent communication skills, strong problem-solving abilities, and a passion for delivering outstanding customer experiences.
Key Responsibilities
- Provide support to gaming platform users through voice, chat, and/or email channels.
- Resolve customer queries related to gaming accounts, transactions, technical issues, and platform usage.
- Investigate and escalate complex issues to relevant teams when required.
- Maintain accurate records of customer interactions and resolutions.
- Ensure compliance with company policies, quality standards, and data security guidelines.
- Deliver a positive and professional customer experience at all times.
Eligibility Criteria
- Bachelor's degree in Technology, Computer Applications, Business Administration, Commerce, Arts, Science, or related disciplines.
- Fresh graduates with excellent verbal and written communication skills are encouraged to apply.
- Prior experience in International BPO, Customer Support, Technical Support, or Gaming Support is an advantage.
- Strong English communication skills (written and spoken).
- Basic computer proficiency and internet navigation skills.
- Ability to work in rotational shifts and a fast-paced environment.
Desired Skills
- Customer-centric approach.
- Strong analytical and problem-solving skills.
- Ability to multitask and manage time effectively.
- Team player with a positive attitude.
- Interest in gaming, digital platforms, and online communities.
Benefits
- Competitive salary package.
- Performance-based incentives.
- Career growth opportunities.
- Training and skill development programs.
- Dynamic and inclusive work environment.
- 5 days working
Documents Required
- Updated Resume/CV
- Valid Government ID Proof
Freshers with excellent communication skills are highly encouraged to apply.
Apply here as well as send your resumes to 8601595801 via whatsapp.
Location: Ahmedabad
Work Mode: Work from Office
Job Type: Full-Time
Pay: Up to ₹22,000.00 per month
Benefits:
Work Location: In person
