Job Description: Admission Counsellor
Organization: JD Institute of Fashion Technology
Department: Admissions
Reporting To: Admissions Manager / Campus Manager
Location: Hauz Khas, New Delhi
Experience: 2-3 Years (Education / Counselling / Sales preferred)
Role Overview
JD Institute of Fashion Technology is looking for a dynamic and result-oriented Admission Counsellor responsible for guiding prospective students and parents through the admissions process. The role requires a candidate who can effectively manage leads, deliver quality counselling, build relationships, and drive admission conversions while ensuring excellent student experience.
The role combines counselling capability with strong ownership of lead management, CRM discipline, and admission target achievement.
Key Responsibilities
- Lead Management
- Handle and manage incoming student enquiries across channels
- Conduct proactive calling and lead engagement activities
- Ensure timely response to fresh leads
- Maintain strong and consistent follow-up with prospective students
- Prioritize high-intent and qualified leads
- Student Counselling & Guidance
- Conduct detailed counselling sessions for students and parents regarding:
- Courses
- Career opportunities
- Program structure
- Admission procedures
- Understand student requirements and provide suitable guidance
- Build trust and maintain a positive counselling experience
- Admissions Conversion
- Drive admission closures against assigned monthly targets
- Support students throughout the application process
- Ensure timely application submissions and documentation completion
- Improve conversion ratios through structured follow-ups
- CRM & Data Management
- Maintain accurate lead records in CRM
- Update call remarks and follow-up details after every interaction
- Ensure proper lead categorization and status management
- Maintain complete and accurate student data
- WhatsApp & Student Engagement
- Share:
- Course brochures
- Videos
- Event details
- Program information
- Conduct re-engagement activities for inactive or old leads
- Maintain active communication with prospective students
- Walk-in & Admission Coordination
- Schedule and coordinate student walk-ins
- Coordinate with internal teams regarding interviews and admissions processes
- Ensure seamless student experience throughout the admission journey
- Reporting & Process Discipline
- Submit daily and weekly reports
- Participate in team meetings and reviews
- Maintain attendance, punctuality, and process adherence
Skills & Competencies
- Strong communication and interpersonal skills
- Student counselling and relationship-building ability
- Sales orientation and conversion mindset
- CRM proficiency and reporting discipline
- Follow-up and negotiation skills
- Ability to work in a target-driven environment
- Professional approach with students and parents
Qualifications
- Graduate in any discipline.
- Experience in Education, Admissions, Counselling, Customer Service, or Sales preferred
What We’re Looking For
- Someone who can balance student guidance with conversion responsibility
- Strong ownership mindset and attention to detail
- Ability to manage volume while maintaining quality of interaction
- A candidate with a positive attitude and strong follow-through discipline
Pay: From ₹30,000.00 per month
Benefits:
- Flexible schedule
- Paid sick time
Work Location: In person
