Role Overview
We are looking for an experienced Receptionist to manage the front desk and ensure a smooth, professional, and welcoming experience for all guests.
Key Responsibilities
Handle guest check-ins, check-outs, reservations, and enquiries.
Welcome guests and provide excellent customer service.
Manage calls, emails, and front-desk communication.
Handle guest requests, complaints, and coordinate with relevant departments.
Maintain accurate guest records and billing-related documentation.
Coordinate with Housekeeping, F&B, and other departments for smooth operations.
Ensure proper adherence to hotel policies and front-office SOPs.
Candidate Requirements
4–5 years of experience in a hotel/hospitality front-office role.
Excellent communication and interpersonal skills.
Professional grooming and a pleasant personality.
Strong guest-handling and problem-solving abilities.
Knowledge of hotel front-office operations and PMS software preferred.
Ability to work in shifts and handle a fast-paced environment.
Pay: ₹15,000.00 - ₹25,000.00 per month
Benefits:
- Food provided
- Paid time off
Language:
Location:
- Pernem, Goa 403512 (Required)
Shift availability:
Work Location: In person
