Job Description: Understand the basic aspects of Project Creation,Cash Application & Account Receivable Process. Process and apply all cash received daily . To research and prepare for conversion any duplicate or overpayments. The processor will be reviewing the information against specific criteria: Project Form validation in JIRA & Project Creation in D365 Managing Project creation volumes & reporting of daily status Monitor the queue and apply customer’s payments through the client specified portal. Retrieve missing remittance information and apply payments Transfer, Re-batch or split payments as per instructions Actively communicate with the branches and collectors in the initiation and processing of customer refunds – collect supporting documents, record adjustment entries in client systems and submit refunds. Create and email reports to branch/customer. At month end make sure that all the cash was assigned and applied, all unassigned payments were researched and converted Ability to utilize multiple screens on systems to assess and research account information Intermediate skills in Microsoft word, Excel and Outlook
