Operations & Administration:-
- Oversee daily salon operations to ensure smooth and efficient service
- Manage appointment scheduling, staff rosters, and workflow
- Maintain salon cleanliness, safety, and compliance with health regulations
- Monitor inventory levels and order supplies as needed
- Handle cash management, POS systems, and daily financial reports
Staff Management:-
- Recruit, train, schedule, and supervise salon staff
- Set performance expectations and conduct regular evaluations
- Motivate team members and foster a positive work environment
- Resolve staff conflicts and enforce salon policies
- Organize staff meetings and ongoing training
Customer Experience:-
- Ensure high standards of customer service and client satisfaction
- Handle customer complaints professionally and effectively
- Build strong client relationships and encourage repeat business
- Oversee client retention and loyalty programs
Sales & Business Development:-
- Drive retail and service sales through promotions and upselling
- Track KPIs such as revenue, productivity, and rebooking rates
- Implement marketing initiatives and seasonal promotions
- Analyze performance reports and identify growth opportunities
Qualifications & Skills:-
- Proven experience as a Salon Manager, Assistant Manager, or Senior Stylist
- Strong leadership and team management skills
- Excellent communication and customer service abilities
- Knowledge of salon operations, retail sales, and POS systems
- Ability to multitask and work in a fast-paced environment
- Basic financial and reporting skills
Education & Experience:-
- High school diploma or equivalent (required)
- Cosmetology license (preferred or required, depending on local regulations)
- 2+ years of salon or retail management experience preferred
Location:- Bangalore, Gurgaon
Pay: ₹35,000.00 - ₹50,000.00 per month
Benefits:
- Paid sick time
- Provident Fund
Work Location: In person
