Customer Relationship Officer (CRO)
Position: Customer Relationship Officer (CRO)
Experience: Fresher / Experienced
Location: Coimbatore
Employment Type: Full-Time
Job Responsibilities
- Handle customer calls and respond to inquiries professionally
- Maintain good relationships with customers
- Resolve customer complaints and provide appropriate solutions
- Follow up with customers regarding services and feedback
- Maintain daily reports and customer records
- Coordinate with internal teams to ensure customer satisfaction
Eligibility Criteria
- Any Degree
- Freshers are welcome to apply
- Good communication skills in English and Tamil
- Basic computer knowledge is preferred
Required Skills
- Good interpersonal and communication skills
- Positive attitude and willingness to learn
- Ability to handle customers patiently and professionally
- Basic knowledge of MS Office
Benefits
- Training will be provided
- Friendly work environment
- Career growth opportunities
- Incentives based on performance
Pay: ₹9,642.85 - ₹31,518.33 per month
Benefits:
- Cell phone reimbursement
- Provident Fund
Work Location: In person
