Key Responsibilities:
- Lead and manage a team to achieve departmental and organizational targets.
- Assign tasks and monitor team performance.
- Provide coaching, mentoring, and training to team members.
- Conduct regular team meetings and performance reviews.
- Ensure compliance with company policies, procedures, and quality standards.
- Resolve team conflicts and address employee concerns.
- Track key performance indicators (KPIs) and prepare reports.
- Collaborate with management and other departments to improve processes and productivity.
- Support recruitment, onboarding, and employee development activities.
- Identify opportunities for process improvement and implement solutions.
Required Skills:
- Strong leadership and people management skills.
- Excellent communication and interpersonal abilities.
- Problem-solving and decision-making skills.
- Time management and organizational skills.
- Ability to motivate and inspire team members.
- Proficiency in Microsoft Office and relevant business software.
Qualifications:
- Bachelor's degree in Business Administration, Management, or a related field (preferred).
- Relevant experience in a supervisory or leadership role.
- Experience in customer service, sales, operations, or the relevant industry is an advantage.
Pay: ₹15,000.00 - ₹20,000.00 per month
Work Location: In person
