Key Responsibilities:
Team Leadership & Management
- Supervise, motivate, and monitor a team of telemarketers to meet daily calling and lead-generation targets.
- Conduct daily briefings, call monitoring, and feedback sessions.
- Ensure adherence to scripts, call quality guidelines, and compliance standards.
- Manage team schedules, attendance, and productivity.
Sales & Lead Generation
- Drive team performance to generate quality appointments for sales presentations.
- Achieve set KPIs such as number of calls, conversions, and qualified walk-ins.
- Ensure the team clearly communicates the value proposition of the timeshare program.
Training & Development
- Provide ongoing training on product knowledge, call handling, objection management, and soft skills.
- Conduct refresher training and identify performance gaps.
Reporting & MIS
- Maintain and share daily/weekly/monthly reports on team performance.
- Track appointment confirmations, show ratios, and conversion ratios.
- Provide insights to management for performance improvement.
Operational Responsibilities
- Coordinate with the Sales and Marketing teams to ensure smooth appointment flow.
- Maintain updated call scripts, customer lists, and follow-up processes.
- Handle escalations from team members and customers.
⸻
Required Skills & Competencies
- Mandatory experience in Timeshare / Vacation Ownership telecalling or appointment generation.
- Strong communication and persuasion skills.
- Ability to lead and motivate a team.
- Good analytical and reporting skills.
- Experience in working with CRM tools and tele-calling systems.
- Target-oriented with strong problem-solving skills.Key Responsibilities:
Team Leadership & Management
- Supervise, motivate, and monitor a team of telemarketers to meet daily calling and lead-generation targets.
- Conduct daily briefings, call monitoring, and feedback sessions.
- Ensure adherence to scripts, call quality guidelines, and compliance standards.
- Manage team schedules, attendance, and productivity.
Sales & Lead Generation
- Drive team performance to generate quality appointments for sales presentations.
- Achieve set KPIs such as number of calls, conversions, and qualified walk-ins.
- Ensure the team clearly communicates the value proposition of the timeshare program.
Training & Development
- Provide ongoing training on product knowledge, call handling, objection management, and soft skills.
- Conduct refresher training and identify performance gaps.
Reporting & MIS
- Maintain and share daily/weekly/monthly reports on team performance.
- Track appointment confirmations, show ratios, and conversion ratios.
- Provide insights to management for performance improvement.
Operational Responsibilities
- Coordinate with the Sales and Marketing teams to ensure smooth appointment flow.
- Maintain updated call scripts, customer lists, and follow-up processes.
- Handle escalations from team members and customers.
⸻
Required Skills & Competencies
- Mandatory experience in Timeshare / Vacation Ownership telecalling or appointment generation.
- Strong communication and persuasion skills.
- Ability to lead and motivate a team.
- Good analytical and reporting skills.
- Experience in working with CRM tools and tele-calling systems.
- Target-oriented with strong problem-solving skills.Key Responsibilities:
Team Leadership & Management
- Supervise, motivate, and monitor a team of telemarketers to meet daily calling and lead-generation targets.
- Conduct daily briefings, call monitoring, and feedback sessions.
- Ensure adherence to scripts, call quality guidelines, and compliance standards.
- Manage team schedules, attendance, and productivity.
Sales & Lead Generation
- Drive team performance to generate quality appointments for sales presentations.
- Achieve set KPIs such as number of calls, conversions, and qualified walk-ins.
- Ensure the team clearly communicates the value proposition of the timeshare program.
Training & Development
- Provide ongoing training on product knowledge, call handling, objection management, and soft skills.
- Conduct refresher training and identify performance gaps.
Reporting & MIS
- Maintain and share daily/weekly/monthly reports on team performance.
- Track appointment confirmations, show ratios, and conversion ratios.
- Provide insights to management for performance improvement.
Operational Responsibilities
- Coordinate with the Sales and Marketing teams to ensure smooth appointment flow.
- Maintain updated call scripts, customer lists, and follow-up processes.
- Handle escalations from team members and customers.
⸻
Required Skills & Competencies
- Mandatory experience in Timeshare / Vacation Ownership telecalling or appointment generation.
- Strong communication and persuasion skills.
- Ability to lead and motivate a team.
- Good analytical and reporting skills.
- Experience in working with CRM tools and tele-calling systems.
- Target-oriented with strong problem-solving skills.Key Responsibilities:
Team Leadership & Management
- Supervise, motivate, and monitor a team of telemarketers to meet daily calling and lead-generation targets.
- Conduct daily briefings, call monitoring, and feedback sessions.
- Ensure adherence to scripts, call quality guidelines, and compliance standards.
- Manage team schedules, attendance, and productivity.
Sales & Lead Generation
- Drive team performance to generate quality appointments for sales presentations.
- Achieve set KPIs such as number of calls, conversions, and qualified walk-ins.
- Ensure the team clearly communicates the value proposition of the timeshare program.
Training & Development
- Provide ongoing training on product knowledge, call handling, objection management, and soft skills.
- Conduct refresher training and identify performance gaps.
Reporting & MIS
- Maintain and share daily/weekly/monthly reports on team performance.
- Track appointment confirmations, show ratios, and conversion ratios.
- Provide insights to management for performance improvement.
Operational Responsibilities
- Coordinate with the Sales and Marketing teams to ensure smooth appointment flow.
- Maintain updated call scripts, customer lists, and follow-up processes.
- Handle escalations from team members and customers.
⸻
Required Skills & Competencies
- Mandatory experience in Timeshare / Vacation Ownership telecalling or appointment generation.
- Strong communication and persuasion skills.
- Ability to lead and motivate a team.
- Good analytical and reporting skills.
- Experience in working with CRM tools and tele-calling systems.
- Target-oriented with strong problem-solving skills.
Job Type: Full-time
Pay: ₹30,000.00 - ₹35,000.00 per month
Ability to commute/relocate:
- Vasanth Nagar, Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (Required)
Education:
- Higher Secondary(12th Pass) (Preferred)
Experience:
- total work: 1 year (Preferred)
- Sales: 1 year (Preferred)
Language:
- Hindi (Preferred)
- English (Preferred)
Work Location: In person
