Key Responsibilities:
- Handle inbound and outbound customer calls
- Respond to customer queries via phone, email, or chat
- Resolve customer complaints in a timely and professional manner
- Provide accurate information about products and services
- Maintain customer records and update CRM systems
- Follow up with customers to ensure issue resolution
- Meet daily/weekly performance targets
Requirements:
- Good communication skills
- Basic computer knowledge
- Ability to handle customer complaints patiently
- Strong problem-solving skills
- Positive attitude and team spirit
Job Types: Full-time, Permanent
Pay: ₹10,000.00 - ₹12,000.00 per month
Work Location: In person
