- Client Management: Serving as the main point of contact, ensuring prompt, professional service, and nurturing long-term relationships.
- Query & Complaint Resolution: Addressing client inquiries, technical issues, and complaints efficiently to maintain high satisfaction levels.
- Data & Record Maintenance: Utilizing CRM software to track interactions, update client information, and maintain accurate records.
- Sales Support: Identifying opportunities for upselling or cross-selling and passing qualified leads to the sales team.
- Feedback Collection: Gathering client feedback to identify areas for operational improvement.
Job Types: Full-time, Permanent, Fresher
Pay: ₹13,000.00 - ₹20,000.00 per month
Benefits:
- Food provided
- Provident Fund
Work Location: In person
