Company: Shanvox Pvt. Ltd.
Location: Chennai (On-site)
Experience: 0.5 –3 Years
Employment Type: Full-Time
About Shanvox
Shanvox is a fast-growing digital marketing agency helping businesses achieve measurable growth through digital marketing, branding, website development, performance marketing, SEO, social media, AI-powered automation, and lead generation. We are looking for a confident and result-driven Telesales Executive who can generate qualified business opportunities through outbound calling and follow-ups.
Job Summary
As a Telesales Executive, you will be responsible for reaching out to potential clients, understanding their business requirements, introducing Shanvox's services, qualifying leads, scheduling meetings, and maintaining strong customer relationships. Your primary goal is to generate quality leads and contribute to business growth.
Key Responsibilities
- Make outbound calls to potential customers from provided databases and self-generated prospects.
- Identify client requirements and introduce relevant digital marketing services.
- Generate and qualify sales leads through cold calling and follow-up activities.
- Schedule appointments and meetings for the Business Development team.
- Maintain regular follow-ups with interested prospects until conversion.
- Build and maintain strong relationships with prospective clients.
- Update customer information, call outcomes, and lead status in CRM.
- Achieve daily, weekly, and monthly calling and lead generation targets.
- Coordinate with the sales and marketing teams for campaign follow-ups.
- Handle customer queries professionally and provide accurate information.
- Maintain a positive customer experience during every interaction.
- Prepare daily activity reports and sales updates.
- Stay updated on Shanvox's services, industry trends, and competitors.
- Use AI tools and CRM platforms to improve productivity and lead management.
Required Skills
- Excellent verbal communication skills in Tamil and English (additional languages are a plus).
- Strong persuasion, negotiation, and interpersonal skills.
- Good listening and objection-handling abilities.
- Confidence in speaking with business owners and decision-makers.
- Basic knowledge of digital marketing services is an advantage.
- Familiarity with CRM software and Microsoft Office/Google Workspace.
- Comfortable using AI tools like ChatGPT for sales communication and research.
- Strong organizational and time management skills.
- Positive attitude with a target-oriented mindset.
Eligibility
- Any Bachelor's Degree or Diploma.
- 0.5–3 years of experience in telesales, telecalling, inside sales, lead generation, or customer support is preferred.
- Freshers with excellent communication skills are welcome to apply.
Key Performance Indicators (KPIs)
- Number of outbound calls made per day.
- Qualified leads generated.
- Meetings scheduled for the sales team.
- Follow-up conversion rate.
- Lead-to-opportunity ratio.
- Monthly sales pipeline contribution.
- CRM data accuracy and updates.
- Customer response and engagement rate.
What We Offer
- Competitive salary with attractive performance incentives.
- Monthly incentives based on lead generation and conversions.
- Career growth opportunities in Sales and Business Development.
- Hands-on exposure to digital marketing and AI-powered sales processes.
- Training on digital marketing services, sales techniques.
- Supportive and collaborative work environment.
- Opportunity to work with businesses across multiple industries.
Preferred Qualities
- Self-motivated and target-driven.
- Confident communicator with a pleasant phone etiquette.
- Quick learner with a proactive attitude.
- Strong problem-solving and relationship-building skills.
- Ability to work independently as well as part of a team.
- Passion for sales, business development, and customer engagement.
Join Shanvox
If you're passionate about sales, enjoy connecting with people, and want to build a rewarding career in digital marketing, we'd love to hear from you.
Apply now and become part of the Shanvox growth journey!
Pay: ₹12,000.00 - ₹15,000.00 per month
Work Location: In person
