Job Title: E-commerce Specialist
Location: Chennai, Tamil Nadu
Department: E-commerce / Digital Marketing
Type: Full-time
Job Summary:
We are seeking a detail-oriented and proactive E-commerce Executive to manage our online sales and product listings across multiple marketplaces and our own website. The ideal candidate will play a key role in driving traffic, improving conversion rates, managing online inventory, and ensuring an exceptional customer experience.
Key Responsibilities:
Marketplace Management: Upload and manage product listings on platforms like Amazon, Flipkart, Myntra, etc.
Website Operations: Maintain the e-commerce website (Shopify, Magento, WooCommerce, etc.)—including catalog updates, pricing, content, and banners.
Inventory & Order Management: Monitor stock levels, update SKUs, and coordinate with warehouse and logistics teams to ensure timely fulfillment.
Campaign Execution: Support digital campaigns (sales, offers, promotions) across platforms.
Analytics & Reporting: Track KPIs like traffic, conversions, bounce rate, and cart abandonment. Prepare regular performance reports.
Customer Support Coordination: Address escalations and work with support teams to ensure timely resolutions.
SEO & Content Optimization: Optimize product descriptions, titles, and metadata for better visibility.
Coordination: Liaise with marketing, design, and external vendors for smooth execution of plans.
Requirements:
Bachelor’s degree in Marketing, Business, or a related field.
2+ years of experience in e-commerce or online sales.
Familiarity with online marketplaces (Amazon Seller Central, Flipkart Seller Hub, etc.).
Proficiency with Excel, Google Analytics, and any e-commerce CMS.
Strong attention to detail, analytical mindset, and organizational skills.
Good communication and teamwork abilities.
Preferred Skills:
Experience with tools like Shopify, Magento, WooCommerce, Unicommerce, etc.
Understanding of performance marketing and PPC campaigns.
Knowledge of basic image editing tools (e.g., Canva, Photoshop).
Benefits:
Competitive salary and performance bonuses
Learning and development opportunities
Flexible working environment
Employee discounts on products
More Info
9500050208
[email protected]
Job Types: Full-time, Permanent
Pay: ₹15,086.00 - ₹35,567.22 per month
Benefits:
- Health insurance
- Provident Fund
Work Location: In person