Campus Manager – Education Center
Experience: 3–6 years
Employment Type: Full-time
Job Overview
We are looking for an experienced and responsible Campus Manager to oversee the day-to-day operations of an education center. The candidate will be responsible for managing center operations, student experience, admissions, staff coordination, sales support, and overall campus performance.
Key Responsibilities
- Manage the overall day-to-day operations of the education center.
- Ensure smooth functioning of academic, administrative, and student-support activities.
- Supervise and coordinate teaching, counselling, front-office, and support staff.
- Monitor student admissions, enquiries, follow-ups, and conversions.
- Work closely with the sales/admission team to achieve enrollment targets.
- Maintain strong relationships with students and parents and address their concerns promptly.
- Ensure proper scheduling of classes, faculty availability, and classroom utilization.
- Monitor student attendance, feedback, and overall satisfaction.
- Coordinate with the academic team to ensure effective delivery of courses and programs.
- Handle student and parent grievances and ensure timely resolution.
- Monitor center expenses, inventory, facilities, and other operational requirements.
- Ensure compliance with organizational policies, procedures, and quality standards.
- Prepare regular reports on admissions, revenue, attendance, staff performance, and center operations.
- Support local marketing activities, seminars, workshops, school/college visits, and promotional events.
- Identify opportunities to improve admissions, student retention, and overall center performance.
- Ensure the campus maintains a professional, safe, and student-friendly environment.
Key Skills
- Strong leadership and team management skills.
- Excellent communication and interpersonal skills.
- Good knowledge of education center operations.
- Strong customer/student relationship management skills.
- Sales and admission management skills.
- Good problem-solving and decision-making abilities.
- Target-oriented and result-driven approach.
- Ability to manage multiple activities and teams effectively.
- Good computer and reporting skills.
Educational Qualification
- Bachelor's degree in any discipline.
- MBA/PG qualification in Management, Marketing, or Education will be an added advantage.
Preferred Experience
- 3–6 years of experience in education, EdTech, training institutes, coaching centers, or similar service-oriented organizations.
- Experience managing a branch, campus, learning center, or education center will be preferred.
- Candidates with experience in admissions, sales, operations, and team management will be an advantage.
Key Performance Indicators (KPIs)
- Student enrollment and admission targets.
- Revenue generation and center profitability.
- Student retention and satisfaction.
- Lead conversion and admission conversion ratio.
- Team productivity and performance.
- Operational efficiency and quality of service.
Pay: ₹13,563.21 - ₹47,920.80 per month
Work Location: In person
