Job DescriptionQuality Manager
Department: Quality Assurance
Reporting To: Plant Head / Director
Location: IMT Bawal, Haryana
Industry: Automotive Sheet Metal Components & Welded Assemblies
Qualification
- B.E./B.Tech (Mechanical/Production/Industrial Engineering)
- M.Tech preferred
Experience
- 10–15 Years in Automotive Sheet Metal Manufacturing
- Minimum 5 Years as Quality Manager
- Experience with Tier-1 Automotive Suppliers
Objective
To establish and maintain a world-class Quality Management System ensuring zero customer complaints, zero defects, high process capability, and complete compliance with IATF 16949, customer-specific requirements, and statutory regulations.
Key Responsibilities1. Quality Management System (QMS)
Responsible for:
- IATF 16949 implementation
- ISO 14001 compliance support
- ISO 45001 coordination
- Customer Specific Requirements (CSR)
- Internal Quality Standards
Ensure
- SOPs
- Work Instructions
- Quality Manual
- Process Flow
- Control Plans
- PFMEA
- DFMEA coordination
- Inspection Standards
- Process Audits
- Layered Process Audits
Maintain
- Document Control
- Record Retention
- Change Management
- Engineering Change Notes
2. Customer Quality
Lead
- Customer Complaint Handling
- Warranty Issues
- Field Failures
Responsible for
- 8D Reports
- Root Cause Analysis
- Corrective Actions
- Preventive Actions
Attend
- Customer Visits
- Customer Audits
- Supplier Development Meetings
Maintain
Customer PPM
Target
<10 PPM (or customer requirement)
3. Supplier Quality
Develop supplier quality systems
Monitor
- Incoming Quality
- Supplier PPM
- Supplier Audits
Approve
- New Suppliers
- PPAP
- Supplier APQP
Conduct
- Supplier Audits
- VDA 6.3 Audits
- Process Audits
4. Process Quality
Ensure
- First Off Approval
- Patrol Inspection
- Final Inspection
Monitor
- Process Capability (Cp/Cpk)
- Machine Capability
- Tool Capability
Ensure
- Reaction Plan implementation
- SPC Monitoring
- Control Chart Review
Implement
- Poka-Yoke
- Error Proofing
- Mistake Proofing
5. Incoming Quality Control
Control
- Steel Coil Inspection
- Tube Inspection
- Bought-out Parts
Verify
- Material Test Certificates
- Dimensions
- Mechanical Properties
Ensure
6. In-Process Quality
Monitor
- Press Shop
- Robotic Welding
- CNC Machining
- Assembly
- Packing
Ensure
- First Piece Approval
- Hourly Inspection
- Last Piece Approval
7. Final Inspection
Responsible for
- Final Quality Clearance
- Dispatch Approval
- Quality Documentation
Ensure
- Zero Mix-up
- Correct Packing
- Correct Labeling
- Traceability
8. APQP
Lead
Prepare
- Process Flow
- PFMEA
- Control Plan
- MSA
- SPC
- PPAP
Coordinate with
- Design
- Production
- Tool Room
- Maintenance
- Purchase
9. PPAP
Responsible for
- PPAP Level 3
- Customer Submission
Prepare
- PSW
- Dimensional Report
- Capability Study
- MSA
- Material Certificates
- Performance Test Reports
10. Measurement System Analysis
Maintain
- Gauge R&R
- Bias
- Linearity
- Stability
Control
- Calibration
- Master Samples
11. Laboratory Management
Maintain
- Calibration Schedule
- Instrument Verification
Control
- CMM
- Height Gauge
- Profile Projector
- Vision Measuring Machine
- Contour Measuring Machine
- Hardness Tester
- Surface Roughness Tester
- Digital Instruments
12. Internal Audits
Conduct
- System Audits
- Process Audits
- Product Audits
- Layered Process Audits
Lead
13. VDA 6.3
Lead
Improve
Target
Minimum Grade B
Preferred
Grade A
14. Customer Audits
Prepare plant for
- Maruti Suzuki VSA
- MACE Audit
- IATF Audit
- Customer Process Audit
- New Product Audit
15. Quality Improvement
Implement
- Kaizen
- Lean Manufacturing
- Six Sigma
- TPM Support
Reduce
- Rejection
- Rework
- Scrap
- Customer PPM
16. Cost of Poor Quality (COPQ)
Monitor
- Internal Rejection Cost
- Customer Rejection Cost
- Rework Cost
- Warranty Cost
- Scrap Cost
Monthly reporting to Management.
17. Team Management
Manage
- Quality Engineers
- Line Inspectors
- Incoming Inspectors
- Customer Quality Engineers
- Supplier Quality Engineers
Conduct
- Training
- Performance Reviews
- Skill Matrix Development
18. Production Support
Support Production in
- Process Validation
- Tool Trials
- New Tool Approval
- First Article Inspection
- Run-at-Rate
- Capacity Validation
19. Continuous Improvement
Lead projects for
- PPM Reduction
- Cycle Time Improvement
- Scrap Reduction
- Productivity Enhancement
- Quality Cost Reduction
20. Management Review
Present monthly:
- Customer PPM
- Supplier PPM
- Internal PPM
- COPQ
- Audit Status
- Calibration Status
- Customer Complaints
- Corrective Action Status
- APQP Progress
- PPAP Status
- KPI Achievement
Key Performance Indicators (KPIs)KPITargetCustomer PPM<10 (or customer requirement)Internal Rejection<0.5%Supplier PPM<100On-Time PPAP Submission100%Gauge Calibration Compliance100%Customer ComplaintsZero8D ClosureWithin 10 Working DaysAudit Compliance100%Layered Process Audits100% Planned vs ActualMSA Compliance100%SPC Compliance100% Critical CharacteristicsTraining Completion100%COPQYear-on-Year ReductionProcess Capability (Critical Characteristics)Cpk ≥ 1.67 (or customer requirement)Required Technical Knowledge
- IATF 16949:2016
- AIAG Core Tools (APQP, PPAP, FMEA, SPC, MSA)
- VDA 6.3 Process Audit
- VDA 6.5 Product Audit
- Maruti Suzuki VSA Requirements
- MACE Requirements
- Customer-Specific Requirements (CSR)
- GD&T (ASME Y14.5 / ISO GPS)
- Welding Quality Standards
- Sheet Metal Manufacturing
- Progressive Die Processes
- Robotic MIG Welding
- Statistical Analysis (Minitab preferred)
- Root Cause Analysis (5 Why, Fishbone, Is/Is Not)
- 8D Methodology
- Lean Manufacturing
- Six Sigma (Green Belt preferred)
Leadership Competencies
- Strong analytical and problem-solving skills
- Excellent communication with customers and suppliers
- Cross-functional team leadership
- Data-driven decision making
- Crisis and escalation management
- High attention to detail
- Coaching and mentoring capability
- Strong planning and execution skills
Pay: ₹1,000,000.00 - ₹1,200,000.00 per year
Benefits:
- Food provided
- Leave encashment
- Paid sick time
- Provident Fund
Work Location: In person
