Job Title: Customer Service Associate (CSA) – Menswear
Location: Valasaravakkam, Chennai, Tamil Nadu.
Experience Required: 2 to 3 years
Industry: Apparel Retail – Menswear
Job Summary:
We are looking for a passionate and customer-focused Customer Service Associate (CSA/Sr. CSA) to join Vmart Store in Valasaravakkam, Chennai, Tamil Nadu. The ideal candidate will have prior experience in apparel retail, preferably in menswear, and be capable of delivering an excellent shopping experience while meeting store and individual sales targets.
Key Responsibilities:
- Greet and assist customers warmly, understanding their needs and recommending suitable products from the Menswear collection.
- Provide detailed product knowledge, including sizes, fits, materials, and styling advice for menswear.
- Maintain high standards of visual merchandising and ensure the store is well-organized, clean, and attractive.
- Achieve daily/weekly/monthly individual sales targets and contribute to overall performance.
- Collect and encourage customer feedback and reviews to improve service and gain brand trust.
- Support store-level marketing activities and in-store promotions.
- Comply with all operational, security, and grooming standards.
Key Skills & Competencies:
- Strong interpersonal and communication skills
- Energetic, polite, and approachable with a flair for customer interaction
- Sales-driven and goal-oriented attitude
- Knowledge of fashion, especially in the Menswear segment, will be a plus
Job Types: Full-time, Permanent
Pay: From ₹20,000.00 per month
Work Location: In person
