Company: *Nation Carriers Corporation*
Position: Customer Relationship Manager (CRM)
Gender: Male / Female both can apply for position.
Department: Sales / Operations / Client Servicing
Location: Field + Office
Reporting To: Director / Sales Head / Operation Head
Working Days: Monday - Saturday working (All Saturday Working)
Timing: 10:00am to 6:30pm
Job Location: Ahmedabad, Gujarat (Bharat)
Job Summary:
We are looking for an experienced Customer Relationship Manager (CRM) for our CHA / Logistics Total Solution Company who will be responsible for client retention, field visits, business development, and lead generation. The candidate should have knowledge of Custom Clearance, Freight Forwarding, Transportation, and Logistics services and must be able to maintain strong relationships with existing clients and generate new business.
Key Responsibilities:
- Handle existing client database and maintain strong relationships
- Visit clients' offices / factories / warehouses for client retention and follow-up
- Generate new leads from market, references, and field visits
- Promote company services such as:
- Customs Clearance (CHA)
- Air / Sea Freight
- Road Transportation
- Warehousing
- Total Logistics Solution
- Coordinate with operation team, documentation team, and accounts team
- Prepare quotations, service proposals, and follow-ups
- Resolve client complaints and provide proper service support
- Maintain daily visit report and lead report
- Achieve monthly / quarterly business targets
- Develop new customers in import / export / manufacturing / trading companies
- Maintain professional behavior as per company rules
Field Work Responsibility:
- Regular field office visit for client retention
- Meet existing customers personally
- Collect new client data & update database
- Generate new enquiries from market
- Attend client meetings for business development
Required Skills:
- Experience in CHA / Freight Forwarding / Logistics Company
- Good communication & negotiation skills
- Knowledge of import export process
- Ability to handle clients independently
- Basic computer knowledge (Email / Excel / CRM)
- Smart personality & professional attitude
Experience:
- Minimum 1–5 years in Logistics / CHA / Freight / Transport company
Qualification:
- Graduate / Diploma / Any relevant experience in logistics
About Company
National Carrier Corporation is an Indian company established in 1972. Its main objective is to import and export goods by road, sea and air to Bangladesh, Nepal, Bhutan and all over India.
What started as a small organization with three customers, is today a leading carrier and CHA organization with an extensive network of over 10 branches across India and Bangladesh, serving over 2500 customers, including many Value added services are included that go beyond this.
Our Strategic Mission
We are committed to give business advice obtained from experience. We work free of self interest while bringing a fresh perspective to our clients, we help them achieve their goals and prepare them for future needs.
Developing an understanding of our client business, aims, strategies and philosophies is the first step in establishing an association which is valued by both parties. For this reason, NCC group invests both time and care in the early stages of the relationship to become familiar with the operating and market conditions and to put together the most appropriate team to meet the client’s immediate and long term needs.
Arun HR Team (#9004456039)
National Carriers Corporation
508/509 5th Floor, Raheja Plaza, Shah Industrial Estate, Next to Afcons, Ganesh Mandir, BackGate of Yashraj, Veera Desai Road, Andheri (West), Mumbai-400053
WWW.national-carriers.com,
[email protected]
Salary:
- As per experience + Incentive + Field allowance
Job Type: Full-time
Pay: ₹14,999.77 - ₹34,999.77 per month
Benefits:
Experience:
- Field Relationship Visit: 2 years (Required)
Work Location: In person
