Coordinate end-to-end logistics operations, including dispatching, tracking, and shipment documentation.
Monitor daily shipment schedules, update tracking systems, and handle exceptions proactively.
Maintain accurate records of transportation costs, delays, and issues.
Assist in preparing operational reports, KPIs, and performance analysis.
Resolve any operational challenges or escalations in a timely and efficient manner.
Collaborate with the sales and customer service teams to ensure client satisfaction.
