Operations Executive – Client Success (Virtual Assistant)
Location: Kolkata (Work from Office)
Experience: 2–5 Years
We are looking for a proactive Operations Executive with excellent client management skills to support our international clients and ensure smooth day-to-day operations.
Key Responsibilities:
- Manage day-to-day operations for assigned client accounts.
- Handle client communication via calls, emails, and meetings.
- Coordinate with internal teams to ensure timely service delivery.
- Resolve client queries and maintain strong client relationships.
- Update CRM records and prepare operational reports.
- Analyze data using Excel and support process improvements.
Required Skills:
- 2–5 years of experience in Operations, Client Success, Account Management, or International Sales.
- Experience handling international clients.
- Hands-on experience with CRM tools such as Salesforce, Zoho CRM, HubSpot, GHL, or Monday.com.
- Strong communication and stakeholder management skills.
- Good knowledge of Microsoft Excel (VLOOKUP, Pivot Tables, Reporting).
Preferred: Experience in a Virtual Assistant, BPO, KPO, or outsourcing environment.
Interested candidates can share their resume at:
[email protected] or on 96506 18883
Pay: ₹10,020.41 - ₹30,000.00 per month
Benefits:
- Flexible schedule
- Paid sick time
Work Location: Hybrid remote in Kolkata, West Bengal
