Key Responsibilities
Client Relationship Management
- Serve as the primary point of contact for assigned client accounts.
- Manage client communications, project updates, deliverables, and issue resolution.
- Build and maintain long-term client relationships through proactive engagement.
- Ensure high levels of client satisfaction and retention.
Campaign & Project Management
- Translate client briefs into actionable campaign plans.
- Coordinate end-to-end execution of marketing, activation, and experiential campaigns.
- Monitor timelines, budgets, deliverables, and project milestones.
- Ensure campaigns are delivered on time, within budget, and aligned with client expectations.
Cross-Functional Coordination
- Collaborate closely with Creative, Operations, Production, and Finance teams.
- Ensure accurate briefing and seamless internal communication.
- Resolve operational bottlenecks and escalate critical issues when necessary.
- Drive efficient execution across multiple stakeholders.
Reporting & Documentation
- Maintain campaign trackers, client records, approval documents, and project reports.
- Prepare periodic status reports and performance updates for management.
- Ensure all documentation remains accurate, organized, and audit-ready.
Behavioral Competencies
- Strong Leadership & Team Management
- Excellent Communication & Interpersonal Skills
- Client-Centric Approach
- Problem Solving & Decision Making
- Time Management & Organizational Skills
- Attention to Detail
- Accountability & Ownership
- Ability to Work Under Pressure
Qualification & Experience
- Bachelor's Degree in Marketing, Business Administration, Communications, or a related field.
- MBA or Postgraduate qualification preferred.
- 5–8 years of experience in Client Servicing, Account Management, Brand Activation, Advertising, Events, or Marketing Services.
- Proven track record of managing multiple client accounts and delivering successful campaigns.
Compensation & Growth
- Competitive salary based on experience and capability.
- Opportunity to lead key client portfolios and strategic projects.
- Career progression within a fast-growing integrated marketing and brand activation organization.
Job Type: Full-time
Pay: ₹700,000.00 - ₹850,000.00 per year
Benefits:
Work Location: In person
