We are hiring a Customer Care Executive to join our team. The candidate will be responsible for handling customer enquiries, follow-ups, calls, messages, and providing proper support to clients in a professional manner.
Responsibilities:
Handle incoming and outgoing customer calls
Respond to customer enquiries through phone, WhatsApp
Follow up with leads and existing customers
Maintain customer details and daily follow-up reports
Explain services clearly to customers
Coordinate with the internal team for customer requirements
Maintain a polite and professional communication style
Requirements:
Good communication skills
Basic computer knowledge
Ability to handle customers patiently
Positive attitude and willingness to learn
Prior experience in customer care, telecalling, or sales support will be an advantage
Freshers can also apply
Job Type: Full-time
Location: Kochi
Experience: Freshers / Experienced
Salary: Based on interview
Interested candidates can apply with their updated resume.
Pay: ₹10,000.00 - ₹25,000.00 per month
Benefits:
- Cell phone reimbursement
- Internet reimbursement
- Leave encashment
- Paid sick time
- Paid time off
- Provident Fund
Work Location: In person
