Job Description – Collection ExecutivePosition: Collection Executive
Location: Kendrapara, Odisha
Department: Collections
Experience: Minimum 6 Months (NBFC/Banking/Finance experience preferred)
Qualification: Graduate in any discipline
CTC: Best in Industry
About Khushbu Auto Finance Limited (KAFL)
Khushbu Auto Finance Limited (KAFL) is a leading Non-Banking Financial Company (NBFC) specializing in three-wheeler vehicle finance. Incorporated in 1994, KAFL is a wholly owned subsidiary of Atul Auto Limited (AAL), a renowned three-wheeler manufacturer. Registered with the Reserve Bank of India (RBI), KAFL has a strong network of over 100 branches across 14 states, providing reliable and customer-focused financial solutions.
Key Responsibilities
- Follow up with customers for timely EMI collections.
- Visit customers in the assigned territory to recover overdue payments.
- Ensure timely recovery of overdue accounts while maintaining healthy customer relationships.
- Resolve customer payment-related queries professionally.
- Achieve monthly collection targets assigned by the management.
- Maintain accurate collection records and update the system regularly.
- Coordinate with the Branch Manager and Credit Team regarding overdue accounts.
- Ensure compliance with company policies and collection procedures.
Required Skills
- Good communication and negotiation skills.
- Strong customer handling and interpersonal skills.
- Ability to work independently in the assigned field area.
- Basic knowledge of MS Excel and smartphone applications.
- Knowledge of the local language (Odia) is mandatory.
- Valid two-wheeler driving license will be an added advantage.
Preferred Experience
- Minimum 6 months of experience in Collections, Recovery, Banking, NBFC, Microfinance, or Field Operations.
- Experience in vehicle finance or three-wheeler finance will be an added advantage.
Employee Benefits
- PF & ESIC
- Gratuity (as per statutory norms)
- Group Personal Accident Insurance
- Group Medical Insurance (Coverage up to ₹1.25 Lakhs)
- 35 Paid Leaves per year after completion of one year of service
- Performance-based career growth opportunities
- Supportive and professional work environment
Pay: ₹13,000.00 - ₹17,000.00 per month
Benefits:
- Health insurance
- Life insurance
- Paid sick time
- Provident Fund
Work Location: In person
