Job Summary
We are seeking a detail-oriented and proactive Insurance Coordinator to join our healthcare team. The ideal candidate will be responsible for coordinating insurance processes, managing claim submissions, following up on payments, counseling patients regarding insurance benefits, and ensuring smooth communication between patients, insurance providers, and the clinical team.
Key Responsibilities
- Verify patient insurance eligibility and benefits before treatment.
- Prepare, submit, and track insurance claims accurately and on time.
- Follow up with insurance companies regarding pending claims and outstanding payments.
- Resolve claim denials, rejections, and payment discrepancies.
- Coordinate with patients regarding insurance coverage, pre-authorizations, and financial responsibilities.
- Provide patient counseling on insurance benefits, claim status, and payment options.
- Conduct regular meetings with the clinical and administrative teams to review insurance performance and address workflow issues.
- Prepare daily, weekly, and monthly reports on claims, collections, outstanding payments, and insurance KPIs.
- Ensure accurate documentation and compliance with insurance policies and healthcare regulations.
- Maintain effective communication with insurance providers, patients, and internal departments.
- Monitor accounts receivable and ensure timely reimbursement.
- Support continuous process improvements to maximize claim approval rates and revenue collection.
- Perform other insurance coordination and administrative duties as assigned.
Requirements
- Bachelor's degree or equivalent qualification preferred.
- Experience in healthcare insurance coordination, medical billing, or revenue cycle management. ( Minimum 3 Years experience needed )
- Strong knowledge of insurance claim submission, payment follow-up, and denial management.
- Excellent communication and patient counseling skills.
- Ability to conduct meetings and collaborate with multidisciplinary teams.
- Proficiency in Microsoft Office and hospital/clinic management software.
- Strong analytical, organizational, and problem-solving skills.
- Ability to work independently while managing multiple priorities.
- Fluency in both English and Hindi is mandatory. Knowledge of additional regional languages will be an added advantage.
Preferred Skills
- Experience with medical coding or insurance portals.
- Knowledge of pre-authorizations and reimbursement processes.
- Strong reporting and documentation skills.
- Customer-focused attitude with excellent interpersonal skills.
Benefits
- Competitive salary
- Professional development opportunities
- Supportive work environment
Pay: ₹8,086.00 - ₹15,000.00 per month
Benefits:
Work Location: In person
