Roles & Responsibilities
Key Responsibilities
- Lead end-to-end implementation and delivery of software/technology products for enterprise customers.
- Own implementation projects from initial requirements gathering and planning through UAT, deployment, and customer go-live.
- Understand customer requirements and translate them into clear implementation plans, milestones, timelines, and deliverables.
- Act as the primary project/implementation point of contact for enterprise customers.
- Coordinate closely with Product, Engineering, Support, and other internal teams to resolve dependencies, issues, and implementation blockers.
- Manage project timelines, risks, dependencies, scope, and stakeholder expectations.
- Conduct regular project reviews and provide executive-level updates and reporting to customers and internal leadership.
- Engage directly with C-level executives, Directors, VPs, and other senior enterprise stakeholders.
- Build and maintain strong, strategic, long-term relationships with enterprise customers.
- Ensure successful UAT, deployment, adoption, and transition to the relevant post-go-live/customer success teams.
- Proactively identify risks and challenges and drive them to resolution.
Pay: ₹544,774.77 - ₹2,800,000.00 per year
Application Question(s):
- What is your notice period in days? (30)
- What is your current CTC in LPA?
- What is your expected CTC in LPA? (28)
- Reason for change?
- What is your preferred location Gurgaon/Bangalore?
Experience:
- Overall: 4 years (Required)
- B2B SaaS Product companies: 2 years (Required)
Work Location: In person
