Job Title: Associate - Research & Insights (Full-Time)
Company: Upstox
Location: Mumbai
Work arrangement: 5 days in the office
About Upstox
At Upstox, we’re building the future of investing — simple, powerful, and for everyone. We're one of India’s fastest-growing fintech platforms, backed by the best in the business, including Mr. Ratan Tata and Tiger Global, and on a mission to make wealth creation accessible to every Indian. From first-time investors to seasoned traders, millions trust us to power their financial journeys. We're not just moving fast — we’re moving with purpose. If you thrive in a high-energy, high-impact environment, you're in the right place.
The Role
As an Associate - Research & Insights, the core responsibilities would be around execution of research studies / projects designed by the Team. This includes -
- Qualitative Research
- Calling relevant TG and inviting them for a research discussion
- Carrying out research discussions / moderations in accordance with the objectives of the study and discussion guide
- Transcription of completed user sessions in an excel format after the discussions
- Support, wherever required, for data analysis and report preparation
- Quantitative Research
- Scripting survey questionnaires and creating survey links
- Emailing questionnaires using CRM tools
- Scorecard preparation
- Report preparation support, if needed
- Apart from the above, the role would also involve managing other operational activities like
- Interacting with other teams for inputs (databases, prototypes, etc.), wherever required
- Maintaining a repository of research documents
- Maintaining logs for data requests
- Collating feedback from stakeholders on action steps based on research
Other activities, as required
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Who You Are
- 1 - 2 years of Market research experience or internship in a market research agency / company handling user interactions for both qualitative and quantitative studies
- Proficiency in Excel, PPT is a must
- Good oral and written communication skills
- Fluent in English, Hindi (Any other regional language will be a bonus)
- Fintech background (Good to have)
- Self starter / go getter / self motivated individual
Why This Role Rocks
You’ll be part of one of the most impactful fintech ecosystems, shaping how millions experience and perceive investing. As part of a high-performing, collaborative environment, your work will directly influence brand, product, and growth decisions through deep consumer understanding and data-led insights.
By applying for this position, you acknowledge that you have reviewed our Prospective Employee Privacy Notice, which outlines how Upstox collects, uses, and protects your Personal Information ("PI"). I accept Upstox's Prospective Employee Privacy Notice.
Upstox is an Equal Opportunity Employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or other characteristics.
