- Ensuring that all customer-related tasks are handled accurately and on time to improve guests' experience.
- Manage guest reservations, check-ins, and check-outs to ensure timely and accurate processing.
- Respond promptly and appropriately to guest inquiries, complaints, and requests to resolve any issues and ensure guest satisfaction.
- Maintain accurate and up-to-date records, including guest information and financial transactions.
- Should be able to manage all the appointments of the Concerned authorities as per their schedules
- Prepare daily reports and analyze data to identify trends and areas for improvement.
- Maintain inventory of office and guest supplies and equipment and order supplies as needed.
- Ensure the front desk area is clean, organized, and presentable at all times.
- Maintains working relationships and communicates with all departments.
- Build strong relationships and liaise with all other departments etc.
- Greet all guests in a friendly, warm, and efficient manner
- Oversees general office operations and gives reports to the management
- Coordinates appointments and schedules and manages staff calendars
- Oversees guest experience, sorts mail and answers direct phone calls
Job Types: Full-time, Permanent
Pay: ₹15,000.00 - ₹16,000.00 per month
Benefits:
- Paid sick time
- Paid time off
- Provident Fund
Education:
Experience:
- Microsoft Office: 1 year (Required)
- total work: 1 year (Required)
Language:
Work Location: In person
