About SPAR :
SPAR Hypermarkets in India is a result of a strategic partnership between Dubai based Landmark Group's Max Hypermarkets India Pvt. Ltd. & Amsterdam based SPAR International. The company started with one store in 1932 and now comprises of 12,500+ stores in 44 countries across 4 continents. The success story of SPAR has been underpinned by a set of values that have guided the organization since its inception which was more than 80 years ago. At the heart of these core values is the commitment of SPAR stores worldwide towards Freshness, Choice, Value, & Service.
SPAR India currently has 24 stores across 9 cities; Bengaluru, Mangalore, Shimoga, Chennai, Coimbatore, Hyderabad, New Delhi, Gurugram, & Ghaziabad.
Key Deliverables:
· Conduct & organize functional, operational, behavioral & Sales training for store employees
· Conduct induction and on-the-job training for new hires + NSO Training
. Basic Content development & TNI
· Identify In-store Trainer & groom them accordingly
· Regular Store visits across & conduct In-store Training activities
. Evaluate the effectiveness of training programs and work on Feedbacks
Key Objectives:
Drive Sales
ü Regular Sales Trainings
Cashier Efficiency
ü Regular training intervention customized for Cashiers
Customer Excellence
ü Regular Customer Service trainings
ü Drive NPS / MSA
LMS & Digital Learnings
ü Handle the LMS portal, Digital Learnings & Training Dashboards
Skills Required for the Role
· Excellent Communication skills
· Strong Inter-personal skills
· Coaching skills
· Good in Excel & PPT
Competencies Required for the Role
· Adaptability
· Collaboration
· Execution Excellence
Any additional education/certification/experience/ exposure required for the role
· MBA Preferred
· Retail Industry (Preferably Food or Hyper Markets)
· TTT Certified
· Speak Multiple Language
· Willingness to travel (Must)
Job Types: Full-time, Permanent
Pay: Up to ₹15,000.00 per month
Benefits:
- Cell phone reimbursement
- Flexible schedule
- Food provided
- Health insurance
Experience:
- Retail - Training & Development: 2 years (Required)
- Store Training: 1 year (Required)
Work Location: In person
