Company Name:-Vyapar PVT LTD
Responsibility
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Attend incoming customer calls and take appropriate action and ensure there are no escalations on the service provided.
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Should be able to answer calls timely ensuring adherence to the process standards.
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Follow up customer calls wherever is necessary
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Attend mandatory training sessions to stay updated on product or company policy changes
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Use company policies to determine if there can be an immediate resolution to a customer issue or if that issue requires managerial input.
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Follow established processes and procedures to maintain service quality.
Core Responsibilities:
Customer Support:
- Assist users via phone, email, and chat, providing guidance on software usage, resolving basic
issues, and ensuring a positive experience. Log customer concerns and follow up until resolved.
Lead Generation:
- Identify and qualify sales opportunities during support interactions, and reach out to potential
users to introduce the software.
Desired Skills and Requirements:
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Exp : 0 (Fresher)
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Any Graduate
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Fresher ( Pass out 2024)
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Having accounting knowledge is a plus.
Languages : English & Hindi
Other Mandates: Office-based work and weekly 6 days work.
Benefits :
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Full-time job
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Incentive
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Mediclaim benefits (Self + Spouse + Children + Mother & Father)
- Attendance Incentive
NOTE : You can bring your friends along if looking for a job.
Company Website :
Address : GGR Towers 3, No 18/2B, Ambalipura, Sarjapur Main Rd, Bellandur, Bengaluru, Karnataka 560103
I have also attached the set of Aptitude Question Paper and also shared the Status Sheet where you need to update the hiring no. verses achievements for every batch.
