About Diversified:
Diversified is a global leader in audio visual and media innovation, recognized for designing and building the world’s most experiential environments. Our award-winning team specializes in delivering solutions for the most complex, large-scale and immersive installations. Serving a global clientele that includes major media organizations and retailers, sports and live performance venues, corporate enterprises, and government agencies, Diversified partners with clients to create spaces that bring people together and keep them coming back.
What to Expect:
At Diversified, we're on a mission to create a world without boundaries, where technology enables all people to connect and experience the moments that matter, wherever they choose to be. With clients spanning the globe and an exciting pipeline of projects across industries, Diversified offers more than just a job. We offer a career path with the flexibility to grow personally and professionally, wherever your ambitions take you.
As a Diversified associate, you'll dive headfirst into big, complex, and rewarding projects that push the boundaries of what's possible. Plus, you'll enjoy a flexible work environment, competitive compensation and benefits, and a culture that celebrates diversity and inclusion.
IF YOU CAN DREAM IT, YOU CAN DO IT AT DIVERSIFIED.
JOB SUMMARY
AR Cash Application Specialist supports the Finance Operations and Accounting Operations teams by ensuring the accurate, timely, and complete application of customer cash receipts in a dynamic, growth-oriented environment. This role is critical to maintaining the integrity of accounts receivable, supporting daily cash visibility, and enabling downstream reconciliation and reporting activities. The ideal candidate is detail-oriented, analytical, and process-focused, with a strong sense of ownership and accountability. This individual will work closely with Cash Applications peers, Accounts Receivable, Billing, Collections, and Accounting teams to research and resolve unapplied or misapplied cash, improve cash application accuracy, and support strong internal controls. This role plays a key part in executing effective controls related to cash receipts, unapplied cash, short pays, overpayments, and bank activity, while contributing to continuous process improvement and operational efficiency within the AR function. This role operates within established procedures and escalation paths, with judgment-based decisions and complex exceptions escalated in accordance with team guidelines.
MAJOR RESPONSIBILITIES
- Perform daily cash application activities, including applying customer payments received via ACH, wire, check, lockbox, and other payment methods to open AR balances accurately and timely.
- Research, resolve, and appropriately apply unidentified, unapplied, and partially applied cash, working cross-functionally with Billing, Collections, and AP teams as needed.
- Monitor and reconcile daily bank activity, ensuring all cash receipts are accurately recorded and reflected in the ERP system.
- Maintain accurate tracking and documentation for short payments, overpayments, deductions, and customer disputes, escalating issues when necessary.
- Complete assigned cash and AR-related reconciliations, supporting month-end, quarter-end, and year-end close activities.
- Support the preparation of cash application supporting schedules and provide documentation for internal and external audit requests.
- Ensure cash application activities comply with internal controls, policies, and GAAP requirements, escalating control issues or anomalies as identified.
- Partner with Operations Accounting to support AP, AR, cash, and bank reconciliations, including clearing reconciling items in a timely manner.
- Identify opportunities for process improvements, automation, and standardization within the cash application workflow.
- Assist with system enhancements, integrations, and data clean-up efforts as the AR environment evolves.
- Collaborate with cross-functional stakeholders on ad hoc analyses, reporting, and special projects related to cash and AR.
KNOWLEDGE / SKILL REQUIREMENTS
Required
- Strong attention to detail with the ability to manage high transaction volumes accurately.
- Working knowledge of Excel and financial systems, including maintaining logs, tracking activity volumes, and supporting reconciliation and control documentation.
- Aptitude for learning and navigating ERP systems and banking platforms.
- Clear, professional written and verbal communication skills, with the ability to collaborate effectively across departments.
- Demonstrated ability to prioritize tasks, meet deadlines, and manage competing priorities in a fast-paced environment.
- Strong problem-solving skills with the ability to research discrepancies and follow issues through to resolution.
- Ability to assess existing processes and recommend or support improvements to accuracy, efficiency, and control.
Preferred
- Prior experience in cash application, preferred.
Competencies
- Results driven: A dependable, detail-oriented, and service-focused individual who takes ownership of assigned responsibilities and consistently delivers high-quality work.
- Accountability and integrity: Demonstrates sound judgment and a strong commitment to accuracy and compliance.
- Process discipline: Executes work accurately within established guidelines and control frameworks.
EDUCATION / WORK EXPERIENCE
Education/Certification/License Requirements
- Associate’s or Bachelor’s degree in Finance, Accounting, or a related field preferred
Working Experience
- 1- 3 years of relevant experience in Accounts Receivable, Cash Applications, or Accounting Operations
- Experience working in an ERP environment preferred
- Exposure to high-volume cash application or shared services environments a plus
To learn more about becoming part of the Diversified team, visit us at https://onediversified.com/careers/careers-at-diversified or email us at
[email protected].
Diversified is an equal opportunity employer committed to fostering an inclusive and diverse workplace. All aspects of employment will be based on job requirements, individual qualifications, merit, performance, and business need.
We do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected characteristic under applicable law.
We believe in fair and equitable hiring practices and strive to create an environment where all individuals feel valued and empowered.
