Job Description – Chief Operating Officer (COO)Position
Chief Operating Officer (COO)
Location:-Karkardooma ,delhi
Industry;-Logistics & Supply Chain
Department;-Operations
Reporting To;-Chief Executive Officer (CEO)
Exp;-10 yrs to 12 yrs
Salary:-UPTO 30LPA
Contact via WhatsApp:-9899061997
Job Summary
We are seeking an experienced and strategic Chief Operating Officer (COO) to oversee and optimize the company's end-to-end logistics and supply chain operations. The ideal candidate will drive operational excellence, improve efficiency, ensure customer satisfaction, and support business growth while maintaining high standards of compliance, safety, and profitability.
Key Responsibilities:-OPERATIONAL Leadership
Lead and manage all logistics, transportation, warehousing, and supply chain operations.
Develop and implement operational strategies aligned with business objectives.
Ensure smooth execution of daily operations across all branches and locations.
Monitor key operational KPIs and implement continuous improvement initiatives.
Supply Chain & Logistics Management;-
Optimize transportation routes, fleet utilization, and warehouse operations.
Improve delivery performance, turnaround time, and cost efficiency.
Ensure effective inventory movement and order fulfillment.
Manage relationships with transporters, vendors, and third-party logistics partners.
Team Leadership:-
Lead, mentor, and develop operations managers and department heads.
Build a high-performance culture focused on accountability and efficiency.
Conduct performance reviews and succession planning.
Financial Management:-
Prepare and manage operational budgets.
Control operational costs while maintaining service quality.
Analyze profitability and identify cost-saving opportunities.
Compliance & Risk Management:-
Ensure compliance with transportation laws, labor regulations, and industry standards.
Maintain workplace safety policies and operational risk controls.
Handle audits and ensure documentation is maintained accurately.
Customer & Business Growth:-
Collaborate with Sales and Business Development teams to improve customer experience.
Resolve major customer escalations and improve service levels.
Support expansion strategies, new business initiatives, and operational scalability.
Technology & Process Improvement:-
Drive digital transformation through ERP, WMS, TMS, GPS tracking, and automation.
Improve operational workflows using data-driven decision-making.
Monitor operational dashboards and reporting systems.
Required Qualifications:-
Bachelor's degree in Logistics, Supply Chain Management, Business Administration, Engineering, or a related field.
MBA or Master's degree preferred.
Experience:-
12–18+ years of experience in logistics, transportation, supply chain, or operations.
Minimum 5+ years in a senior leadership role such as Operations Head, General Manager – Operations, AVP Operations, VP Operations, or COO.
Proven experience in managing large-scale logistics operations and multi-location teams.
Required Skills:-
Strategic Planning
Operations Management
Supply Chain & Logistics
Warehouse Management
Fleet Management
Budgeting & Cost Control
Leadership & Team Management
Vendor & Stakeholder Management
KPI & Performance Management
Process Improvement (Lean/Six Sigma is an advantage)
ERP/WMS/TMS knowledge
Risk & Compliance Management
Strong analytical and problem-solving skills
Excellent communication and negotiation skills
Key Performance Indicators (KPIs):-
On-Time Delivery (OTD)
Fleet Utilization
Transportation Cost per Shipment
Warehouse Productivity
Customer Satisfaction (CSAT)
Order Fulfillment Accuracy
Operational Cost Reduction
Employee Productivity
Safety & Compliance Score
EBITDA/Operational Profitability
Compensation
Best in Industry (Based on Experience & Qualifications)
Regards
Neha Gupta
9899061997
Pay: ₹1,500,000.00 - ₹3,000,000.00 per year
Work Location: In person
