Working at Citi is far more than just a job. A career with us means joining a team of approximately 219,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.
A Program Management Sr. Analyst is an experienced professional who uses deep knowledge of program management and the business to improve processes, solve complex problems, and help achieve organizational goals. They analyze information from multiple sources, evaluate different options, and make recommendations that can have a significant impact on projects, teams, and business outcomes. This role requires strong communication, collaboration, and leadership skills, as they often guide team members, provide coaching, and influence decisions across functional areas. Their work helps ensure that programs run effectively and that teams stay aligned with broader business objectives.
Responsibilities:
- Supports planning, directing and coordination of day-to-day activities of running a program or portfolio of programs.
- Assists with business case, review business requirements, gap analysis, feasibility study in long term benefit, requirement and solution review with stakeholders.
- Finalizes the project plan with stakeholders and track closely for successful project delivery.
- Implements advanced strategies for gathering, reviewing and analyzing data requirements.
- Meets with end users to understand business needs, conduct walk throughs on requirement documents and obtain Project Sponsor, Product and Operations approvals.
- Reviews Functional Requirements to Business Requirements to ensure Technology has understood and met the end users’ needs/expectations.
- Partners with Technology, Product and Operations Management Teams to prioritize delivery of key projects.
- Applies best practices for effective communication and problem-solving.
- Collaborates with Technology on any project delays, risk assessment and risk mitigation plans.
- Performs project Status reporting to Project Stakeholders, Product and Operations Partners.
- Prepare Post project MIS, lessons learned and conduct continuous process improvement reviews.
- Ensure creation of program plan and charter benefits management plan, stakeholder management plan, acceptance plan, and central program issue log.
- Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
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Project and Program Management
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Program Management
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Please see the requirements listed above.
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For complementary skills, please see above and/or contact the recruiter.
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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
