A Call Center Executive acts as the primary point of contact for customers, handling inbound/outbound calls, emails, or chats to resolve queries, manage complaints, and provide product information. They update CRM systems, adhere to compliance guidelines, and aim to meet performance targets for speed, accuracy, and customer satisfaction.
Job Types: Full-time, Permanent, Fresher
Benefits:
- Health insurance
- Leave encashment
- Provident Fund
Work Location: In person
