Pay: ₹18,000.00 - ₹25,000.00 per month
Job description:
JOB DESCRIPTION – CUSTOMER SUPPORT EXECUTIVE
Location:
Lucknow
Job Type:
Full-Time | Work From Office
Role over view :
We are hiring enthusiastic and customer-focused candidates for the role of Customer Support Executive in Lucknow. Candidates will be responsible for handling customer queries, providing resolutions, and ensuring a smooth customer experience through voice support operations.
This opportunity is ideal for fresh graduates as well as candidates with customer service experience who are looking to build a stable career in the BPO and customer support industry.
Eligibility Criteria
- Graduation is mandatory
- Freshers and experienced candidates can apply
- Good communication skills required
- Basic computer knowledge preferred
- Candidates should be comfortable working in a customer support environment
- Immediate joiners preferred
Key Responsibilities
- Handle customer queries and complaints professionally
- Provide accurate information and effective resolutions
- Maintain quality customer interactions
- Escalate unresolved issues to the concerned department when required
- Maintain proper documentation of customer interactions
- Ensure customer satisfaction and service excellence
Preferred Skills
- Good verbal communication skills
- Customer handling ability
- Problem-solving approach
- Positive attitude and willingness to learn
- Ability to work in a fast-paced environment
Benefits
- Stable work environment
- Career growth opportunities
- Professional training and development
- Supportive team culture
- Opportunity for freshers to start their corporate career
Interview Process
- HR Round
- Communication Assessment
- Operations Round
- Documentation & Offer Release
Apply now and start your career journey in the customer support industry.
Pay: ₹18,000.00 - ₹25,000.00 per month
Benefits:
- Flexible schedule
- Health insurance
- Provident Fund
Work Location: In person
