Job Description: Job Description : The candidate should have experience in US Healthcare Calling process like AR Caller in Provider Side Vertical or AR Caller in Payer Collections. • Minimum 1-4 years of Experience in AR caller\collections or Patient calling. The candidate should be well versed in calling US Healthcare providers, insurance companies/other Third-Party Administrators. The role is completely target oriented on the number of calls made on a daily basis. • Should have good communication with neutral accent preferred. Follow every aspect of SOP without fail • Complete received Audits with Quality • To achieve Quality and production target. • Follow project related protocols and instructions. • Update all the logs like productivity, Clarification log, and any other logs applicable on a daily basis. • Check with Manager /TL in case of clarifications • All emails from Manager should be answered promptly without fail • Ensure compliance of entire team for HIPAA, OIG. • Conduct all job functions and responsibilities in accordance with all company Compliance, Information Security and regulatory policies, procedures and programs.
