Gautam Buddha Nagar, Uttar Pradesh
Job Summary
CRM Lead Consultant | SAP CRM
- 10+ years of experience in SAP CRM / S/4 Customer Management / C4C • Experience in 1–2 end-to-end implementations or support projects
- Strong knowledge of CRM-SD integration (Logistics & Finance) • Good understanding of Lead-to-Order process (Lead, Opportunity, Quote, Order)
- Hands-on experience in:
- Account & Opportunity Management
- Quote & Order Management
- Product Catalog & Configuration
- Pricing & Approvals workflows
- Experience in configuring:
- Business Partner & Org Model
- Transaction Types (Lead, Opportunity, Quote, Order)
- Pricing, Partner Determination, Status Profiles
- Experience in CRM-SD integration:
- Quote/Order replication, Pricing, Billing integration
- Master Data synchronization
- Experience in testing (SIT/UAT), defect resolution, and go-live support
- Strong client-facing and requirement gathering skills
Soft Skills
- Strong consulting and communication skills
- Experience in client-facing roles and workshops
- Ability to handle cross-functional dependencies
Key Responsibilities
1. To be responsible for providing technical guidance to a team of developers, enhancing their technical capabilities and increasing productivity.
2. To conduct comprehensive code reviews, establish and oversee quality assurance processes, performance optimization , implementation of best practices and coding standards to ensure successful delivery of complex projects.
3. To ensure process compliance in the assigned module| and participate in technical discussions/review as a technical consultant for feasibility study (technical alternatives, best packages, supporting architecture best practices, technical risks, breakdown into components, estimations).
4. To collaborate with stakeholders to define project scope, objectives, deliverables and accordingly prepare and submit status reports for minimizing exposure & closure of escalations.
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