Job Description:
- Fluent in Bengali, English & Hindi for Kolkata ; experience in telesales or B2C sales preferred
- A telecaller is a customer service representative who contacts customers over the telephone
- A typical job description for a telecaller includes the following responsibilities: Make outbound calls to customers to promote products and services, or follow up on recent purchases
- Respond to customer inquiries and provide information about products and services
- Resolve customer complaints and provide appropriate solutions
- Keep records of all customer interactions and transactions, updating customer information in a database as necessary
- Meet and exceed sales and customer satisfaction targets
- Continuously improve product and service knowledge to provide accurate information to customers
- Stay up-to-date with industry developments and maintain a working knowledge of competitor offerings
- Follow all company policies and procedures, including those related to confidentiality and data security
- Participate in training and development opportunities to improve skills and knowledge
- Adhere to schedules and work efficiently under pressure to meet deadlines
Job Type: Full-time
- Food provided
- Paid time off
- Provident Fund
Work Location: In person
For Any Query
Contact Number :- +91 9296811519
Work Location: In person
Pay: ₹12,000.00 - ₹15,000.00 per month
Work Location: In person
