Education Qualification :
Engineer - B.E / B.Tech / MCA
Skills :
Primary -> Technology | Automated Unit Testing | Any Tool | 3 - Experienced
Primary -> Technology | Programming Concepts | Object Oriented Programming (OOPS) | 3 - Experienced
Secondary -> Technology | Database Query Tools / Languages | PL/SQL | 3 - Experienced
Secondary -> Technology | DevOps Activities | Continuous Integration | 3 - Experienced
Tertiary -> Technology | Code Analysis Tools / Software | SonarQube | 3 - Experienced
Tertiary -> Technology | DevOps Activities | Continuous Deployment | 3 - Experienced
Tertiary -> Behavioral | Aptitude | Thinking / Cognitive Skills | 2 - Knowledgeable
Details:
1. Supporting the preparation of our local roll outs with regards to master data management, data conversions, user access rights etc.
2. User Access Management.
3. 1st and 2nd level incident management in relation to incidents that local super user coordinators and IT service desks cannot deal with and supporting the Global ERP solution.
4. Communication in relation to operation and maintenance of business applications to local business application responsible and local service desks (IT).
5. Release Management activities and reporting.
6. Maintenance of End-User Documentation and assistance to quality assurance of our deployment process.
7. Dispatching Incidents in Incident Management tool.