JOB DESCRIPTION Front Office Executive – Hospital
Position: Front Office Executive
Industry: Healthcare / Hospital
Experience: 1–3 Years
Employment Type: Full-Time
Shift: Rotational Shifts
Location: Currex Hospitals
No 55 , 56, Seegehalli Main Rd, Bhoo Samartha Layout, Bengaluru.
Job Summary
We are looking for a professional, courteous, and patient-focused Front Office Executive to manage the reception and front-desk operations of the hospital. The candidate will be responsible for assisting patients and attendants, managing registrations, appointments, billing coordination, and ensuring a smooth patient experience.
Key Responsibilities
- Welcome and assist patients, attendants, and visitors in a professional manner.
- Handle patient registration, admission, discharge, and appointment-related activities.
- Manage incoming and outgoing calls and provide accurate information.
- Coordinate with doctors, nurses, billing, insurance, and other hospital departments.
- Maintain accurate patient records and front-office documentation.
- Guide patients and attendants regarding hospital services, departments, and procedures.
- Handle patient queries and complaints professionally and escalate issues when required.
- Coordinate OPD appointments and follow-ups.
- Assist with billing and payment-related coordination as required.
- Maintain confidentiality of patient information and hospital records.
- Ensure the reception/front-office area is organized and presentable.
- Follow hospital policies, SOPs, and service standards.
- Perform other front-office and administrative duties assigned by management.
Candidate Profile
- 1–3 years of experience in a hospital/healthcare front office or similar role.
- Graduate in any discipline preferred.
- Good communication and interpersonal skills.
- Pleasant personality with a patient-friendly approach.
- Basic computer knowledge and familiarity with hospital software/HIS will be an advantage.
- Ability to handle patients and attendants calmly and professionally.
- Good coordination and problem-solving skills.
- Ability to work effectively under pressure in a hospital environment.
- Must be willing to work in rotational shifts, including weekends and holidays as per hospital requirements.
Key Skills
Patient Handling | Front Desk Management | Hospital Administration | Appointment Coordination | Patient Registration | Communication Skills | Billing Coordination | HIS/Computer Knowledge | Customer Service | Team Coordination
Preferred Candidate
Candidates with 1–3 years of relevant hospital/healthcare front-office experience who are comfortable working in rotational shifts and have a strong commitment to patient service are encouraged to apply.
Pay: ₹15,000.00 - ₹25,126.15 per month
Benefits:
- Flexible schedule
- Health insurance
- Provident Fund
Work Location: In person
