- Attend customer calls and respond to inquiries professionally.
- Follow up with customers regarding service appointments and feedback.
- Handle customer complaints and coordinate with relevant departments for resolution.
- Maintain customer records and update information in the system.
- Conduct customer satisfaction surveys and collect feedback.
- Inform customers about service offers, maintenance schedules, and promotions.
- Ensure timely communication with customers regarding vehicle service status.
- Build and maintain positive customer relationships.
- Generate reports on customer interactions and feedback.
Pay: From ₹12,000.00 per month
Work Location: In person
