Greetings from Star Secutech Pvt Ltd!!!
Immediate Offer release!!!!
Job Title: AM – Operations / CX
Reporting: Manager/SM
Location: Hyderabad / Bangalore
Working Hours/ Days: 9 Hours / 5 Days a Week
Shift 6:30 pm – 2 AM
Both the way cabs available
Mandatory Skills:
Ideal candidature would be 8+ YEARS OVERALL EXPERIENCE WITH MIN 5+ years’ experience into International Voice Process. Well versed as a development practitioner with experience in coaching, mentoring, and delivering talent development projects to fulfil business needs.
Role and Responsibilities
- Training new employees in areas including communication, presentation, delivery and internal systems
- Assist in the delivery of ongoing training programs
- Auditing, provide coaching feedback to teamalong with a weekly reporting.
- Reviewing performances and preparing participantsscore sheets
- Arrange forfollow-up training, orreport back following training sessions
- Provide timely constructive feedback and counselling
- Able to build rapport and create a safe zone for the audience
- Able to create and steer the program towards intended objectives and provide feedback to the audience
Qualifications and Education Requirements
- BachelorDegree is must. Any Specification
- should have good exposure on BPO need identification, Training need analysis and Training need evaluation
- should be sound on basic English language training
Interested people DM or reach out soon to 9087726632.. First come First Serve!!
Job Types: Full-time, Permanent
Pay: ₹800,000.00 - ₹900,000.00 per year
Benefits:
- Health insurance
- Leave encashment
- Paid sick time
- Paid time off
- Provident Fund
Education:
Experience:
- International BPO: 5 years (Preferred)
Shift availability:
Work Location: In person
