No. Of Positions : 1
Location : Ahmedabad
Experience : 5+ Years
Job Description :
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Collaborate with the operations team to manage escalations and oversee incident management.
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Implement strategies and solutions to enhance daily operations, including system stability, security, and scalability.
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Drive real-time monitoring of system performance and capacity, addressing alerts and optimizing systems.
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Lead troubleshooting efforts, coordinating responses to network and system issues.
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Conduct and oversee server, application, and network equipment setup and maintenance.
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Ensure effective outage notification and escalation for prompt resolution.
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Mentor and train the team members on technical skills and troubleshooting methods.
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Maintain up-to-date documentation of processes and procedures in the WIKI.
Requirements
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5+ years of datacenter technologies and cloud (AWS/GCP).
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Application deployment with Git, StackStorm, etc.
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Strong troubleshooting skills across networks and systems; familiarity with network protocols (TCP/IP, UDP, ICMP) and tools like TCPdump.
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Advanced diagnostic skills in network performance and system capacity monitoring.
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Proficient in Linux command-line and system administration.
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Analytical skills with an ability to interpret and act on data.
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Ability to prioritize and escalate issues effectively.
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Adaptability to shift work and capacity for multitasking in high-pressure scenarios.
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Excellent leadership, communication, and interpersonal skills.
