Festo inspires people and organizations around the world with innovative solutions for industrial automation. We are an independent family business and offer more than 20,000 employees the opportunity to take bold steps, realize their ideas, and take on responsibility. As a team, we grow by tackling challenges together and we welcome everyone who wants to move the world with us.
Senior Technical Support Engineer - Remote IO Controls
14721
Bangalore, Karnataka
Full Time
Sales & Customer Service
Festo India Private Ltd.
.
Your job:
Provide remote technical support to select, validate, troubleshoot, commission, and integrate Festo electric automation systems
Ensure delivery, quality, and customer satisfaction KPIs are consistently achieved
Actively participate in technical trainings and maintain strong documentation practices to ensure up-to-date knowledge for yourself, the team, and customers
Collaborate and maintain effective relationships across teams to share knowledge and experience
Support continuous improvement initiatives aimed at enhancing the efficiency and effectiveness of support operations
Your qualification:
B.E/M.E/M.Tech in Mechatronics or Electrical Engineering with 5+ years of industrial automation experience
Festo product knowledge is a plus
Strong PLC programming/troubleshooting skills across Mitsubishi, Omron, Siemens, and Rockwell with experience in Profinet, EtherCAT, and Ethernet/IP protocols
Excellent English communication skills for multicultural environments, and a proactive, self-learning, can-do mindset
Your global benefits at a glance:
Diverse opportunities for your development
A strong team by your side
Freedom to drive your ideas forward
Develop innovative solutions with real impact
Be part of a global network – in a family-owned company
Attractive compensation and additional benefits
