Job Title
Executive - MIS
Job Description Summary
Job Description
Role Title:
MIS executive
Division /Region:
Pune
Line of business:
Facility Management
Location:
Pune
Part Time, Full Time,
or Fixed Term Contract:
Full Time
Job Classification:
Operation & Maintenance
Job Profile:
Data analyst
This role will report into Site Manager
1.3. Scope of Role
-
MIS & Reporting Management
-
Preparation and submission of Daily MIS, Weekly MIS, and Monthly Reports as per defined SLAs.
-
Compilation of Monthly Management Report (MMR) by collecting inputs from all departments (Technical, Soft Services, Security, etc.).
-
Maintaining and updating Daily MIS Report (DMR) with accurate operational data.
-
Ensuring accuracy, consistency, and timeliness of reports shared with stakeholders.
-
Operations Coordination
-
Coordination with Engineering Manager (EM) and department heads to maintain critical site trackers.
-
Monitoring and tracking PPM (Planned Preventive Maintenance) activities through CAFM/Evolution system.
-
Follow-up for closure of complaints, audit observations, and open issues with respective teams.
-
Preparation of delay analysis reports for pending tasks.
-
Data Management & Documentation
-
Maintaining records of all internal and external communications.
-
Managing trackers for complaints, PPM, audits, consumables, and compliance records.
-
Ensuring proper documentation and data archiving for audits and reference purposes.
-
Financial & Administrative Support
-
Handling Imprest account at site level with proper tracking and reconciliation.
-
Supporting budgeting and expense tracking under guidance of site management.
-
To ensure efficient MIS reporting, data management, and coordination of site operations, enabling effective decision-making, compliance monitoring, and smooth functioning of facility management services.
Key Result Area
Major Activities
MIS & Reporting
- Ensure timely submission of MIS reports as per SLA.
- Prepare and submit Monthly MMR by collecting inputs from departments.
- Maintain and update Daily MIS (DMR).
PPM & Complaint Tracking
- Track, assign, and close PPM activities in CAFM/Evolution.
- Monitor complaint closure status and follow up with teams.
Coordination & Follow-up
- Coordinate with EM and section heads for maintaining trackers.
- Follow up on pending complaints, audit points, and action items.
Data & Documentation
- Maintain records of communications with external agencies.
- Prepare delay reports and compliance documentation.
Financial Support
- Manage site imprest account and maintain records of expenses.
Other Responsibilities
- Take additional responsibilities assigned by management.
- Support process improvement and operational efficiency initiatives.
1.7. Authority
-
Ensure timely and accurate submission of MIS, DMR, and reports.
-
Monitor closure of complaints, PPM, and audit observations.
-
Maintain communication records and issue reminders to concerned stakeholders.
-
Track OHS objectives and ensure timely action completion.
1.8. OH&S Responsibility
-
Ensure understanding and compliance with OHS&W Policy.
-
Follow safety management systems (SOPs, manuals, procedures).
-
Participate in safety meetings, employee consultation forums, and training programs.
-
Identify workplace risks and ensure implementation of control measures.
-
Report incidents, unsafe conditions, and near misses.
-
Ensure compliance with Permit to Work (PTW) and risk assessment practices (JSA, HIRA, TBT).
-
Maintain all OH&S documents as per assigned responsibilities.
Professional Experience:
-
2–5 years of experience in MIS, reporting, or facility management support roles.
-
Experience in handling data, dashboards, and reporting systems in commercial/IT parks.
-
Behavioral Competencies:
-
Strong coordination and follow-up skills
-
High attention to detail and accuracy
-
Time management and ability to meet deadlines
-
Good communication and stakeholder management
-
Education:
-
Graduate in Commerce / Management / IT / any relevant discipline
-
Technical Skills:
- Advanced proficiency in MS Excel (Pivot Tables, VLOOKUP, Dashboards)
-
Knowledge of CAFM / CMMS tools (e.g., Evolution)
-
Strong reporting and analytical skills
-
Basic understanding of facility operations
Organisational Core capabilities:
Data Accuracy & Analysis – Ability to manage and validate data effectively
Coordination Skills – Efficient follow-up with multiple stakeholders
Reporting & Documentation – Strong MIS and report preparation capability
Process Orientation – Adherence to SLAs and structured workflows
Customer Focus – Supporting site operations and client reporting needs
[Based on whether the role is an Individual Contributor, People Manager or Executive, remove the rows in each value section that is not relevant]
INCO: “Cushman & Wakefield”
